Much of the improvement comes after the case of one parole-skipper now charged with murder exposed serious problems within the agency.
It's no secret the Darrell Dennis case in Little Rock drastically changed the way the DCC does business, but while that case will play out in court, the new head of DCC says the parole system is making strides.
Sheila Sharp appeared before a legislative committee Thursday talking about how well DCC has implemented the prison reform law passed two years ago.
Act 570 changed the way some non-violent offenders were sentenced, aiming to slow the unsustainable growth in prison spending.
Sharp says she believes the parole system is slowly starting to earn back public trust, but there's still more work to do.
"We have folks out there working day and night trying to get things done," Sharp says. "I think we've made a lot of progress, but we're not going to fix things, we're not going to get things where we want them to be overnight."
One way to do that, Sharp says, is by continuing to work to make sure retention problems with Pulaski County and Little Rock officers are resolved.