"I wake up to the same feelings that I felt 40 years ago," Greg C. said, keeping his identity anonymous.
Greg said he suffers from post traumatic stress disorder, and has since he was discharged from the Air Force in 1973.
In the last year, it's gotten worse.
"This is based on 40 years of nightmares that have gone from nightmares, to now having daily flashbacks." Greg said.
He began receiving therapy from a VA psychologist in 2013 and then filed a claim.
After less than 10 sessions, he was told the doctor was no longer seeing patients.
"But I looked upon that person over the months as a friend, as a good friend. A lot was told to him that I don't know I could even repeat again."
He was left without a therapist and a claim pending with the VA for 6 months, until he received a letter from the Department of Veterans Affairs this week. It stated the VA would need more information in order to file his claim.
However, there were problems with the paperwork.
"This is inaccurate," he said.
Greg's name and social security number were correct, but items like what branch in the military he served were wrong.
Plus, the letter states the Department sent him other pieces of mail and said he responded. Greg said he never received a letter, nor responded, and doesn't know where the mix up happened.
"I feel like I'm being turned aside somehow and I got to try to stop these folks, and say, who is this that you're now talking about and how did you derived this[letter]?"
"It's just a turn off. I've just lost my trust with that situation at this point."
Making this situation another nightmare for Greg, but one he can't wake up from.
We reached out to the Veterans Health Care System of the Ozarks where Greg was seeking help, no one returned our calls.