Trader Joe’s (87 out of 100) and Costco (84) both scored high on the report ranking supermarkets while Walmart had the lowest score on the list at just 67. The Bentonville-based chain got points for price but low marks for service, quality of the perishables and cleanliness.
In an NBC report, Walmart spokesperson Danit Marquardt said the company has “taken significant efforts” over the last several years to ensure the quality of its meat and produce. Wal-Mart is “more committed than ever to delivering our customers the products, prices and store experiences that exceed their expectations,” she said in a statement.
Walmart-owned Sam’s Club rated nine points higher than the regular Wal-Mart supercenters, getting much higher marks for food quality, price and service.
Several regional chains, such as Wegmans (which has the highest overall score of 88) in the East, Publix in the South, and Sprouts in the West are also giving their customers most of what they want.
The magazine’s ratings are based on a survey of more than 27,000 readers. While most shoppers said they were generally satisfied with their current supermarket, more than half had at least one complaint and almost a third had two or more problems.