"They are real people, they are not cardboard. You see the cardboard when you see the tree. That represents an actual child," said Major N.J. Pope with The Salvation Army.
If the presents aren't returned, Pope said the Salvation Army must find a present for them.
"Everyone of those that doesn't get turned in, we have to find something for those individuals," said Pope.
For The Salvation Army, the date has been set and letters have been mailed out for families to pick up their holiday help.