#RecallAlert: HP Recalls Over 5 Million AC Power Cords Due to Burn Risk

WASHINGTON D.C. – Hewlett-Packard (HP) is recalling computer power cords after 29 reports of the cords overheating, melting or charring resulting in two claims of minor burns and 13 claims of property damage.

The recall involves Hewlett-Packard’s LS-15 AC power cords. According to the U.S. Consumer Product Safety Commission, 5,577,000 units were sold in the U.S. and 446,700 units were sold in Canada.

The cords were sold with HP and Compaq notebook and mini notebook computers with AC adapter-powered accessories like docking stations. They are black in color and have an “LS-15” molded mark on the AC adapter end of the cord.

Notebook and mini notebook computers and accessories were sold with the AC power cords at computer and electronics stores, authorized dealers and online at www.hp.com worldwide from September 2010 through June 2012 for about $500 to $1500.

Consumers are asked to stop using the product, unplug the cord immediately and contact HP to order a free replacement. HP says consumers can continue to use the computer on battery power.

You can call HP toll-free at 877-219-6676 from 8 a.m.-5 p.m. MT, Monday through Friday, or online at HP’s website.

More Stories

Don't Miss

Latest News

  • KNWA - Northwest Arkansas News

  • Fox 24 News

  • NWA Weather Authority

  • Razorback Nation

  • KNWA News

  • Fox24 News

  • Razorback Nation

  • KNWA Northwest Arkansas News Mobile App

  • NWA Weather Authority Mobile App

  • Hogville for Sports Mobile App