Bentonville Approves New Dispatch Equipment

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Tuesday night, the Bentonville City Council approved a measure to spend $500,000 for additional equipment for 911 dispatchers.

The equipment purchased will add to the systems that will be placed in the nearly $10 million dispatch center currently being built behind Bentonville police headquarters.

The new equipment consoles integrate monitors, computers and cabling connections for the 911 phone and radio systems. 

Sgt. Gene Page with the Bentonville Police Department said this will also mean three new 911 telecommunication positions for the City of Bentonville, allowing more calls to be taken at one time. 

“So anytime you have a number of calls coming through, with our call center we experience just under 120,000 calls for fire, police and ambulance. We know that is going to grow and we know that we are going to have to get out ahead of that, so that is what this new facility with the new seats is going to help us do,” Sgt. Page said.

The new systems will be put in place and ready to go when the dispatch center opens in August of this year.

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